princess-alexandra-hospital

Princess Alexandra Hospital

Hamstel Road, Harlow, Essex, England, CM20 1QX
 
128 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Chelmer Ward written by
21st September 2023


Staff are kind and put effort into interactions.

Suggested improvements
Staff fall asleep on obs.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Chelmer Ward
21st September 2023



Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Crisis 24 - Derwent Centre, Harlow
15th September 2023


Felt listened too.

Suggested improvements
It was all good.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Stort Ward
8th September 2023


Very good service including doctors ,nurses and all staff.

Suggested improvements
N\A

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Stort Ward
7th September 2023


All the staff have been very nice and helpful and compassionate in dealing with any issues.

Suggested improvements
The food could be slightly better but I am aware that this is provided by outside caterers. It would be nice to have the option of something savoury like cheese or ham at breakfast and supper.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Stort Ward
31st August 2023


Because the staff were very nice and caring

Suggested improvements
Carry on with what you are doing, the service was very helpful I feel a lot stronger mentally and less suicidal

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Written by a NHS patient
30th August 2023


I was treated twice for urine retention in A&E. I was referred to the Urology Dept. of diagnosis and treatment and had a Prostatic Embolisation carried out by Dr Aldrin in the Radiology Dept.the care I was given throughout this period was superb. The only problem I had with the service was a difficulty in communicating with the Urology Dept. at St. Margarets Hospital, Epping. It was very difficult to speak to anyone by telephone about issues related to my condition. Phone calls were always directed to the main switchboard at Harlow and waiting times to be answered could be very long. After waiting ,sometimes for an hour I was told they didn't deal with calls to Urology and hung up. This was very frustrating. So an improvement in communication information with Epping would be advantageous.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Stort Ward
30th August 2023


Happy with care

Suggested improvements
Listen more

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Stort Ward
24th August 2023


Nice staying.

Suggested improvements
Waiting.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Stort Ward
24th August 2023


Because all the staff were always trying some of the as much as possible to help me.

Suggested improvements
Nothing.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
 
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Resources

Short link to review Princess Alexandra Hospital: http://iwgc.net/eb4qo